1.       Introduction

1.1    We are committed to protect the privacy of our website visitors; in this policy we explain how we will treat your personal information.

1.2    By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2.       Collecting personal information

2.1    We may collect, store and use the following kinds of personal information:

(a)    Information that you provide to us when registering with our website (including your email address);

(b)    Information that you provide when completing your profile on our website (including your name, address, email address, telephone number)

 (c)   Information relating to any purchases you make of our products or any other transactions that you enter into through our website (including your name, address, telephone number, email)

3.       Using personal information

3.1    Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

3.2    We may use your personal information to:

(d)    Send you goods purchased through our website;

(b)    Supply to you services purchased through our website;

(c)    Send statements, invoices and payment reminders to you, and collect payments from you;

3.3    All our website financial transactions are handled through our payment services provider. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

4.       Retaining personal information

4.1    This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

4.2    Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

5.       Security of personal information

5.1    We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

5.2    We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

5.3    All electronic financial transactions entered into through our website will not be stored in our servers.

5.4    You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

6.       Request deletion of you data

You can request deletion of your information by contact us from our website here. We will request a confirmation of the request by email, after your confirmation, all your information will be deleted within 48 hours.

7.       Our details

6.1    This website is owned and operated by Microtronik L.L.C

6.2    We are registered in U.A.E Dubai under registration number 573131-76144.

6.3    Our principal place of business is at Unit 302, Alzarouni building, Alrigga, Dubai-U.A.E

6.4    You can contact us:

(a)    Using our website contact form

(b)    By telephone, on the contact number published on our website.